# Privacy Policy

# **Privacy Policy**

_Last Updated: January 15, 2025_

### **1\. Scope of Privacy Policy**

This Privacy Policy governs the collection, processing, storage, operational handling, usage, and protection of information shared with M/s RFCharge India (“RFCharge”, “Company”, “we”, “our”, or “us”) through [www.rfcharge.com](http://www.rfcharge.com/) or any official RFCharge communication channel.

By accessing the website, interacting with RFCharge, placing orders, requesting quotations, communicating with support, subscribing to updates, or otherwise engaging with Company services, you acknowledge and agree to the practices described in this Privacy Policy.

### **2\. Information Collection & Operational Usage**

RFCharge may collect operational, commercial, technical, transactional, and communication-related information including customer details, billing information, delivery information, payment references, technical queries, support communication, operational correspondence, and transaction-related data reasonably required for:

-   order processing,
    
-   operational verification,
    
-   inventory allocation,
    
-   technical support,
    
-   dispatch coordination,
    
-   payment processing,
    
-   fraud prevention,
    
-   regulatory compliance,
    
-   customer communication,
    
-   and lawful commercial operations.
    

Information submitted to RFCharge shall be processed only to the extent reasonably necessary for operational, technical, legal, commercial, or regulatory purposes associated with Company activities.

### **3\. Payment Processing & Third-Party Services**

Payments processed through RFCharge may involve third-party payment gateways, banking institutions, financial intermediaries, logistics operators, technical infrastructure providers, analytics systems, communication platforms, or operational service providers. RFCharge does not store complete card information or highly sensitive banking credentials on its own operational infrastructure unless expressly required for lawful operational purposes.

Customers acknowledge that certain information may be processed through authorized third-party operational ecosystems necessary for payment settlement, logistics handling, communication delivery, fraud prevention, analytics, technical operations, or lawful compliance.

### **4\. Operational Security & Data Protection**

RFCharge implements commercially reasonable technical, operational, and administrative measures intended to safeguard information against unauthorized access, misuse, operational compromise, unlawful disclosure, or commercially unreasonable exposure. However, customers acknowledge that no digital infrastructure, communication network, operational system, or internet-based platform can guarantee absolute security under all circumstances.

### **5\. Legal Compliance & Operational Disclosure**

RFCharge may disclose information where reasonably required for:

-   lawful regulatory compliance,
    
-   fraud prevention,
    
-   dispute handling,
    
-   operational protection,
    
-   legal proceedings,
    
-   governmental requests,
    
-   law-enforcement cooperation,
    
-   or protection of lawful commercial interests.
    

Such disclosure shall be limited to commercially reasonable and legally necessary circumstances.

### **6\. Cookies, Analytics & Technical Systems**

RFCharge may utilize cookies, analytics systems, session technologies, technical integrations, preference-management tools, and operational tracking mechanisms for website functionality, operational analytics, technical performance optimization, fraud prevention, user-session handling, and commercially reasonable platform improvement.

Additional information regarding cookies and browser-based technologies may be available under the RFCharge Cookie Policy.

### **7\. Third-Party Links & External Platforms**

The RFCharge website or communication systems may contain links, integrations, embedded tools, payment systems, external technical services, or third-party operational platforms not directly controlled by RFCharge. The Company shall not be responsible for the privacy practices, operational handling, technical policies, or data-processing standards of external entities beyond its direct operational infrastructure.

### **8\. Limitation of Liability & Jurisdiction**

RFCharge shall not be liable for indirect losses, third-party operational compromise, unauthorized access resulting from external systems, internet-based vulnerabilities, intermediary service disruptions, force majeure circumstances, or technical events beyond the reasonable operational control of the Company.

This Privacy Policy shall remain subject to the laws of India and the exclusive jurisdiction of competent courts located within the State of West Bengal, India.

### **9\. Policy Revisions**

RFCharge reserves the right to revise, amend, modify, suspend, update, or replace this Privacy Policy at any time without prior notice. Continued interaction with RFCharge or use of Company services following such revisions shall constitute acceptance of the latest published version of this Policy.

_[support@rfcharge.com](mailto:support@rfcharge.com)_

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> Source: [RFCharge](rfcharge.com/pages/privacy-policy)